data protection

DATA PROTECTION at the Herzogberg:
1. Our commitment to the protection of your data
The Association Educational Center on the Sonnberg (VPZaS) manages all personal data that you forward to us and is therefore responsible for them in accordance with the legislation applicable here to the country.

The Association Educational Center on the Sonnberg as a responsible body is committed to protecting the privacy of our customers. The VPZaS Privacy Policy (the "Privacy Policy") applies to any personal information collected by us or transmitted to us, whether offline or online, including personal information provided through our websites (our "Websites") and mobile pages, Applications, widgets, and other mobile interactive features (collectively, our "apps"), through the official social media sites (our "social media pages") we control, and through the emails we send to you with HTML Formatting (collectively, including the social media pages, apps and web pages that are "pages") are collected or transmitted. If you do not agree with any of the privacy policies, you will not be able to use the site or submit any data.

2. Personal data
Which personal data are collected by us?
"Personal Data" means data that identifies you as an individual. Which includes:

Surname
User name
Postal address (including billing and shipping addresses)
Phone number (including landline and mobile phone numbers)
E-mail address
Credit and debit card number
Profile picture
Social media user number
country of residence
Name and address of the school
Name and address of the company
Preferred education courses
preferences
Data via the browser and via the input device
Data from the log files of the server
Data collected through cookies, pixel tags and similar technologies
App usage data
Demographic and other data that you have submitted
Whereabouts information
Aggregated data
How do we collect personal information?
Personal data may be collected by us or our service providers in a variety of ways, including:

Through our pages: We may collect personal information through our pages, such as when you sign up for a newsletter or place an order / booking.
Offline: We may also collect personal information from you offline, such as when you contact us by phone.
From other sources: We may collect personally identifiable information about you from other sources under applicable privacy laws. These include, but are not limited to, public databases, affiliate advertisers, social media platforms, people you're friends with or affiliated with on social media sites, and other third parties. For example, if you choose to associate your social media account with your web site account, certain personal information from your social media account may be shared with us, including, but not limited to, personal information from your profile or the profiles of your friends.
About the browser or input device: Certain types of data are collected by most browsers or automatically by the input device. We use this information for statistical purposes and to ensure the proper functioning of our pages.
Through server log files: Your "IP address" is a number automatically assigned to the computer or input device you are using by your ISP. An IP address is automatically identified by our server and stored in the server log files as soon as a user visits the pages. Likewise, the time and the pages that were visited are saved.
Use of cookies: Cookies allow the server to transfer data to a computer or other device for recording or other purposes. If you want to prevent the collection of data by cookies, you have the option to disable the use of cookies in most browsers.
By using an app: When you download and use an app, we and our service providers may collect data on how you use the number of your input device, such as the date and time the app accesses our server from your input device, and what information and files were downloaded.
From yourself: Information such as date of birth, gender, postal code and other data, such as your preferred method of communication are collected by us, if you provide them voluntarily.
Location: We can determine the location of your input device.
In some cases, we use a third-party payment system to process the payment process and / or receive donations made through the Sites. In these cases, your personal data may be collected by a third party, not by us. The data collected is not subject to this, but the privacy policy of the third party. We have no control or responsibility for the use or distribution of your personal information by this third party.

How are personal data used by us?
Personal data can be used by us as follows:

To answer or fulfill any requests you have made to us, such as sending a newsletter to you, or responding to your questions and comments.
To provide you with organizational information, such as information about our sites and changes to our Terms of Use and Policies.
To comply with your order / your booking / transaction or donation, for example, to process your payments, to ship your order, or to provide you with customer service.
To send you news and announcements about our services, courses, activities and programs and to send you invitations to participate in special programs.
To allow you to connect with other users through the Sites, or allow other users to contact you, as permitted by the page.
To enable you to participate in discussion forums, chats, profile pages, blogs, and other services that you use to post information and content (including our social media pages).
For the purposes of our business operations, such as business analysis and management, market research, audits, product development, site improvement, improvement of our services and products, user behavior analysis, effectiveness of advertising campaigns, adaptation of pages including your content based on past user behavior, evaluation of the business Customer satisfaction and operation of the customer service (including troubleshooting in connection with customer concerns).
We use the data collected via the browser or your device for statistical purposes and to ensure that the pages function properly.
More information about the purposes for which we use cookies can be found in our Cookie Policy.
If we believe it necessary or appropriate, but only if and to the extent permitted under applicable law: (a) under applicable law, including applicable laws outside your country of residence; (b) to comply with applicable laws; (c) to respond to requests from authorities and government agencies, including those from countries other than your country of residence; (d) to enforce our Terms of Use; (e) to protect our business and that of our subsidiaries; (f) to protect our rights, privacy, security or property and / or those of our affiliates, you or others; and (g) to pursue compensation claims on our part or to minimize any damage suffered by us.
Your personal data will be transmitted to the following third parties, if this is necessary or permitted under applicable law or if you have consented to the transmission, and always in accordance with applicable law:

Other partner schools and clubs and course providers (eg summer courses, afternoon classes, advanced level), as far as necessary to complete your booking in order to provide you with the ordered products and services (eg courses), for customer service or to carry out promotional activities.
Our business partners: Only such business partners will have access to the personal data they need in order to process the order placed by them, such as transport companies, accommodation or schools (ski lessons, trips abroad, ...). These will only receive the data necessary for this purpose. No business partner receives your personal data for own marketing purposes.
External Service Providers: We may engage external service providers as our contract data processors to perform certain tasks, such as to complete transactions, supply products and services, promote ours and examine and improve our products and services. These service providers only have access to the personal data necessary to perform their duties, act on our behalf and in accordance with our instructions, and may not use the personal data for any purpose other than to perform their duties.
Please note that some data recipients may be located in countries outside the EU, the EEA or Switzerland that have no data protection level comparable to their country of residence. In such cases, we will take reasonable precautions to ensure that the recipient establishes adequate levels of protection for your personal information.

3. Safety
We use organizational, technical and administrative measures to protect the personal data under our control. However, unfortunately, no data transmission over the Internet or for data storage systems can be given a 100% security guarantee.

If you have reason to believe that your interaction with us is no longer secure (for example, if you believe that the security of one of your accounts has been compromised), please inform us immediately about the problem by contacting us as described in the section Contact us.


4. Access & Choices
We provide you with various options for the distribution and use of your personal information by us for marketing purposes.

If at any time you wish to stop us from receiving commercial messages, newsletters, parent information e-mails, course offers, etc., you can do so at any time by using the unsubscribe function in the respective message. You can also share your request via the contact information described in the "Contact Us" section by e-mail, telephone or post. Please note that the message indicates that you no longer wish to receive further communications of this kind.
Furthermore, we will no longer provide your personal information to third parties, including our partner schools, for advertising purposes, as soon as we have received a request from you and processed that your personal data should not be forwarded to third parties for this purpose. You can send us a request via the contact form described in the section "Contact". Please expressly point out in your message that you no longer wish us to share your personal data with our partner schools and / or third parties for their direct mailing purposes.
Please note that the changes can not always be implemented immediately. We endeavor to process your request immediately. Please also note that you will continue to receive organizational content messages from us, even if you have declined to receive publicity messages. Unsubscribing organizational information messages is not possible.

5. Access to data, rectification, cancellation and blocking
Within the framework of the applicable data protection laws, you have the right to access the personal data that VPZaS has stored about you and to have your personal data corrected, deleted or blocked. In addition, you are free to object to the processing and use of your personal data for the purpose of direct advertising and market or opinion research free of charge and at any time. Likewise you can revoke at any time all consent granted to us with effect for the future. To exercise the above rights, please contact us as described in the "Contact Us" section and describe your request accurately.

We will respond to your request as soon as we can and is reasonable. Please note that despite our best efforts, some data remains in our database and other collection systems that can not be removed or changed. Please also note that we may be required to retain certain data for accounting purposes and / or to complete transactions that you have begun prior to your cancellation or change request to us (eg, when you have placed an order or participated in a Web Action) , you may not be able to change or delete your personal information until the respective order or promotion has been completed or you have withdrawn from the club altogether).

6. Third Party Sites
This Privacy Policy does not address any third party privacy, data or other practices, and we assume no responsibility for the conduct of others in this regard, including any third party sites that are linked by VPZaS. In the inclusion of a link to other pages in pages of VPZaS, no endorsement or acknowledgment of the linked page by VPZaS can be seen.

In addition, we may grant you access to third-party functionalities that allow you to add content to your social media accounts. Please note that any information you provide about such third-party functionality is covered by the third-party privacy policy and not by this Privacy Policy. We have no control over, and assume no responsibility for, the use of the information you provide through this functionality through the third party.

Furthermore, we are not responsible for the policies and practices (including data security practices) regarding the collection, use or disclosure of information by other companies, such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, vendor from social media platforms, operating system vendors, wireless service providers, or input device manufacturers. This includes all personally identifiable information that you disclose to other organizations through or in connection with our apps and social media sites.

7. Storage period
Your personal information will be retained by us for as long as necessary to fulfill the purpose for which it was collected as described in this Privacy Policy and / or as permitted or required by applicable law.

8. Site use by minors
We use programs, apps and social media platforms, some of which are operated by our own children. We need parental consent for the protection of children's privacy. This can be revoked at any time.

9. Sensitive data
We generally ask you not to send us sensitive personal information (such as racial or ethnic information, political opinions, religious or philosophical beliefs, medical or health condition, criminal history or trade union membership) through or through the Sites or otherwise reveal. In special cases, such as insurance inquiries, we will help you to provide us with such information in a secure manner.

10. Updating this Privacy Policy
This Privacy Policy may be changed by us. For the latest update, see the "Last Update" section at the top of this page. Any changes to the Privacy Policy will take effect when we post the revised Privacy Policy on our Site.

11. Contact
If you have any questions about this privacy policy or the processing of your personal information by VPZaS, please contact us by clicking here.
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